What makes iClinic stand out above its competitors?

The philosophies of iClinic’s practice management system are simple, easy to use and affordable; one package does everything for everyone. Through the collaboration of physicians and experts from the medical billing field, iClinic’s practice systems has developed as a unique package that handles Electronic Medical Record (EMR), Electronic Billing, Scheduling, Financial Management, etc. Unlike most programs in the market today that either simply submit claims or make medical records, iClinic’s system focuses on fast and secured data access throughout medical offices, wherever you have a computer and internet access. iClinic’s practice management system will store all patients’ medical and clinical information in powerful centralized servers, so that you don’t need to worry about the server, maintenance or backup tapes. It creates a paperless medical practice management environment with all the patient demographic, medical and billing information in an electronic format for better management and retrieval. iClinic’s practice management system’s goals are easy to use, powerful and affordable features in today’s technological world.

Can I request a copy of my data that has been backed up to MDLAND’s servers?

Yes. Apart from enjoying iClinic’s data maintenance and backup features for free, you may request a copy of the backed-up data to save in your office.

How does iCinic support work

iClinic’s support, training/education and implementation team is involved from the day you join the iClinic’s family. On-site support, unlimited regular phone support and extensive free online help, as well as all the necessary additional services required to facilitate and ensure the success of your practice(s), are provided. 

Does iClinic handle comprehensive billing scenarios, claim status and error reports?

Yes. iClinic’s practice management system handles the most complicated billing scenarios, such as first insurance, second insurance, patient responsibility, co-payments, collection, and eligibility checking. The iClinic’s intelligent billing engine also ensures the electronic claim is created and submitted in a proper manner dramatically reducing the claim rejection rate - thanks to MDLAND’s clearing house and direct links with major carriers. The system is constantly updated, with the latest updates from the insurance companies.

Can iClinic process electronic remittance?

Yes. Unlike other software packages that just provide an electronic billing interface, MDLAND’s iClinic PMS is an authorized electronic billing service provider for BCBS/Medicare, GHI/Medicare and Medicaid. iClinic will handle the electronic claim remittance automatically which will greatly reduce the workload and complexity for physicians and billing managers.

Does iClinic provide productivity analysis?

Yes. iClinic has built in statistical analysis reports. You can analyze the performance and productivity of each office visit, each procedure code and staff members. Statistics include patient visit history, aging billing, and payment summaries. Day sheets are available for management personnel to consistantly monitor, review and analyze.

Is iClinic Secure?

iClinic is compliant with the ANSI/ISO security standards and HIPAA privacy rules. iClinic never compromises security, functionality or performance. iClinic performs on a highly secure platform.

Is iClinic HIPAA Compliant?

Yes. With full HIPAA security compliancy, iClinic is ready to let you take full advantage of the EDI (Electronic Data Interchange) developments in healthcare that saves you time, money and headaches.

What are the system requirments for iClinic?